Monday, December 04, 2006

An update from our agency

We spoke to our agency today, to seek further clarification. Here is what they said:

We brought the problem of log in dates to CCAA’s attention and requested that files be matched in the proper order of log in date, essentially so our families/groups be matched in order sent CCAA indicated they would consider our request, but we did not know what had been decided until the referrals arrived in the office. In matching the groups it did this month, CCAA evidently looked only at the Ontario CB files. I appreciate that this caused no end of confusion and upset for out of province families, aggravated by my not explaining this clearly in the update.

There is no way I can rectify what has happened. What we can and will do is to urge CCAA to match the next families in waiting before Christmas, if at all possible. We have no idea if we will be successful, but we will try.

We are still praying that we will get our referral in time to travel with the rest of our group.... but given our luck lately, I won't be banking on it!!!

1 comment:

Lisa said...

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